"Hello Naoki,
you should raise a Support Ticket. It seems a failover has happened and for unknown reason the very same single node is not able to become primary. This can have several reasons and should be analysed by the Support Team. Rgds Michael"
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Single Node System not running as Primary
Started by Naoki in COMMUNITY SUPPORT. Last reply by Michael Richter yesterday. 1 Reply 0 Likes
Can I inactive the storge policy?
Started by Naoki in COMMUNITY SUPPORT. Last reply by Michael Richter Feb 23. 6 Replies 0 Likes
fsretrieve so long ?
Started by arek in COMMUNITY SUPPORT. Last reply by arek Feb 16. 2 Replies 0 Likes
Restored file from Tape less then on disk
Started by Joe in COMMUNITY SUPPORT. Last reply by Michael Richter Jan 13. 1 Reply 0 Likes
End of Tape mark
Started by Joe in COMMUNITY SUPPORT. Last reply by Michael Richter Jan 13. 1 Reply 0 Likes
Unecessary Offline Tapes Retreival
Started by AH in COMMUNITY SUPPORT. Last reply by AH Jan 13. 2 Replies 0 Likes
Download some old SNFX Client 4.7 - 5.2.2
Started by Maxim Ryazanov in COMMUNITY SUPPORT. Last reply by Maxim Ryazanov Dec 17, 2020. 2 Replies 0 Likes
Very slow fsmedscan
Started by Joe in COMMUNITY SUPPORT. Last reply by Michael Richter Jan 13. 3 Replies 0 Likes
Need Help to access GUI after a fresh SN6 install on M440
Started by Avinash Pasupuleti in COMMUNITY SUPPORT. Last reply by Avinash Pasupuleti Nov 12, 2020. 3 Replies 0 Likes
how to empty StripeGroup data to anither SG with in the Filesystem
Started by Santhosh Kumar in COMMUNITY SUPPORT. Last reply by Santhosh Kumar Nov 12, 2020. 2 Replies 0 Likes
Xcellis Network configuration
Started by Peer-Joachim Koch in COMMUNITY SUPPORT. Last reply by Michael Richter Nov 9, 2020. 1 Reply 0 Likes
Touch every file in Tape media
Started by Joe in COMMUNITY SUPPORT. Last reply by Joe Nov 2, 2020. 3 Replies 0 Likes
file system can not start and activate,pls help
Started by Cory in COMMUNITY SUPPORT. Last reply by Michael Richter Oct 27, 2020. 1 Reply 0 Likes
Drive exceeded its failure threshold
Started by Joe in COMMUNITY SUPPORT. Last reply by Joe Sep 23, 2020. 8 Replies 0 Likes
2copy media Export or Vaulting?
Started by MoosunLee in COMMUNITY SUPPORT. Last reply by Michael Richter Sep 2, 2020. 3 Replies 0 Likes
Latest Activity
Single Node System not running as Primary
Hi Everyone,Does anyone has come across with this issue?My single node system show red alert "Primary" status on the homepage webGUI.I tried to check HA status and it show "Single", "Running", "Peer down", "Unknown".This system using for NAS access only and every client can work on NAS share properly.I've tried to look around the system. SNFS started and mounted normally. but the Storage Manager has stopped. I tried to force start but it cannot be done.I guess it cause from no "Primary"…See More
"Hello Naoki,
you can only remove a "associated directory" when its empty. So either you have to move your data out and once RelationPoint has been removed, you can move it back.
Regards Michael"
"Hi Michael,
Thanks for your clarification about truncation exclusions. That make me more clear.
Anyway, I have question about the associated directory.
If I remove relation the associated directory from policy class, Does it can help to cancel…"
"For more information or assistanec please raise a support ticket via the helpdesk and review our Documentation…"
"Hello Naoki,
you can use fschdiat and/or fschfiat to exclude files or directories from truncation. It will basically set a flag in the MetaData so that StorageManager will exclude them.
[root@xcellis-2 test1]# dm_info trunc_exclude.test Filename:…"
"Hi Michael,
Thanks a lot for your advice.
For trunc mintime, 9999 days is the maximum value, right?
Anyway, I saw the feature "Truncation Exclusions".
May i know these can help for this scenario? And are there any limitation…"
"Hi Michael
Thank you for help,but it emarged that fsretrieve from GUI failed,triggered from terminal succeeded, strange isn't it ?
Thank you for help again arek"
"Hello Naoki,
you can change the truncation mintime for this policy, so if TSM decides it needs to truncate files due to high fill-level, it will operate on other policies first with a lower trunc mintime.
If you do not wish to truncate the data at…"
"Hello Arek,
you can monitor the process by running fsretrieve -av Also check system logs for potential errors.
Please also use the TSM transaction ID and grep the tac_00 logs and if you like, post them here.
Rgds Michael"
Can I inactive the storge policy?
Hi Guru,I did some mistake by applied the storage policy to the wrong directory and it cause data to be truncated.AFAIK, to delete the storage policy, associated directory must empty. However, the important data inside this associated directory cannot delete and can not change the path regarding in-house application.So, how can I disable/inactive this storage policy? To prevent data to be truncated.Thanks in advance.NaokiSee More
fsretrieve so long ?
HiI'm just pending the process of retrieving 2 files ~40GB each one from tape to disk. Fsretrieve job has began 4 hours ago and still is processing, is that normal state that it takes so long ? It retrieves at the same location.thanks in advance for help arekSee More
"Thankyou very much. I would explore the Offline File Notification Manager as you suggested.
Additionally, are there any logs on the MDC that can help me see the read instructions being generated?
Regards AH"
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